Effective Date: 2/28/2023


The Abbey Company (“Company”, “we”, “us”, or “our”) is a real estate operating company. This Privacy Policy (“Privacy Policy”) describes the data we collect from you and how we protect it when you visit https://theabbeyco.com (our “Website”), when you use any of its functions or features, when you submit a rental application or are a tenant at any of our properties, when you apply for a job with us, and through other offline interactions (“Services”).

We take your privacy very seriously. In this Privacy Policy, we describe what information we collect about you, how we use it, and what rights you have in relation to it. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Services. By using this Website or our Services, you agree to the terms of this Privacy Policy.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our Privacy Policy, your choice is not to use our Services. By interacting with our Services, you agree to the collection and use of your information in accordance with Privacy Policy. This Privacy Policy may change from time to time, so please check the Privacy Policy periodically for updates.


We collect several types of information from and about users of our Website, lessees, tenants, lease applicants, and job applicants that identifies, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household. (“Personal Information”). In the last 12 months, we may have collected the following categories of Personal Information about users of the Services:

As part of our employment application process, we also collect information about racial or ethnic origin, sex or gender, age, or other classifications.

We collect this information:

The information we collect on or through our Services may include information that you provide to us, such as contact information and other communications with us. In addition, if you work with one of our leasing managers or property managers, they may collect additional information about you for the purposes of processing your application or providing you with better service.

As you interact with our Website, we automatically collect information about your use of our Website, such as:

This information helps us improve our Website and deliver a better and more personalized service, including by enabling us to recognize you when you return to our Website.

Cookies: The technologies we use for this automatic data collection include cookies, web beacons, pixels, and similar technology (each a “cookie,” and, collectively, “cookies”). A cookie is a small text file that is stored in your browser or device and helps us personalize your experience, monitor usage, and improve our services. We may use first-party cookies, which are cookies we place, and third-party cookies, which are placed by third-party vendors for some of our cookies. You can use your browser or device settings to accept or decline most cookies. If you choose to decline cookies, the interactive features of the Website may not work fully. Please refer to your browser’s help menu for information on how to manage cookies.

Google Analytics: Our Website uses Google Analytics to understand the how visitors interact with our website, including frequency of visits and page views, and how our Website is functioning for analytics purposes. This information does not identify you by name. Users of our Website can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout/.

Contact Form 7 plugin: Our Website uses the Contact Form 7 plugin to manage contact form submissions, which are not stored on our Website. The Contact Form 7 plugin privacy policy can be
reviewed here: https://contactform7.com/privacy-policy/.

reCAPTCHA: Our Website also uses reCAPTCHA to protect our Website from malicious software. Their privacy policy is https://policies.google.com/privacy?hl=en#infocollect .

LoopNet: Our Website allows visitors to view all available properties through a commercial real estate marketplace, LoopNet. When viewing these properties, LoopNet may collect and disclose your Personal Information. LoopNet’s collection and disclosure of Personal Information are governed by its policies, including the privacy policy of its parent entity, CoStar Realty Information, Inc., available here: https://www.costar.com/marketplace/privacy-notice.


We may use information that we collect about you or that you provide to us, including any Personal Information, to:


We may disclose Personal Information that we collect as described in this Privacy Policy. We may disclose Personal Information if such sharing is:

We collect and use sensitive personal information only to provide our Services, such as to process and evaluate employment and leasing applications. We do not use sensitive personal information for the purpose of inferring characteristics about individuals.

If we begin to collect additional categories of Personal Information or intend to use the Personal Information we have collected for materially different or unrelated purposes, we will provide additional notice.

Unless described in this Privacy Policy, we do not share, sell, rent, or trade any of your information with third parties for advertising purposes.


California law gives California residents the following privacy rights:


If you wish to know the Personal Information we have collected, processed, or otherwise obtained about you in the last twelve months, you may submit a verifiable consumer request to us, and subject to our verification of that request, we will provide you with the following information:

In addition to these disclosures, you may submit a verifiable consumer request up to two (2) times in a twelve-month period for access to your Personal Information.

When you submit an access request, you can request that we respond by mail or electronically. If you elect to receive the information electronically, to the extent it is technically feasible for us to do so, we will provide the requested information in a portable and readily usable format that allows you to transmit this information to another entity.

In order to submit a verifiable consumer request, please visit the “How You Can Submit A Verifiable Consumer Request For a Request to Know, Access, Correct or Delete” section below.

Right to Correct

If you wish to correct inaccuracies in the Personal Information we have collected, processed, or otherwise obtained about you in the last twelve months, you may submit a verifiable consumer request to us, and subject to our verification of that request, we will provide you with the opportunity to correct the inaccuracies, taking into account the purposes of processing the Personal Information.

Right to Delete

If you would like us to delete the Personal Information we have collected from you, you can send us a verifiable consumer request requesting that we delete some or all your Personal Information. Once we receive and confirm your Personal Information request, we will delete such personal information from our active records. We will also notify any service providers and third parties with whom we have shared your Personal Information of your request.

Deletion requests are subject to certain limitations. We are not required to delete information where we are permitted or required to retain it, such as for tax or record keeping purposes, to process orders and transactions, and for solely internal uses consistent with your relationship with us. If we deny your request to delete based on any of these exceptions, we will inform you in writing of the reason.


For us to process a request to know, access, correct, or delete, it is necessary for us to verify your identity. We will ask you to provide certain additional information about yourself, such as name, physical address, email address and phone number, or other identifying information, to compare to information we have on file for you to verify your identity. We cannot fulfill your request if we cannot verify your identity. It may take up to forty-five (45) days to fulfill your request. If we cannot complete your request within the initial forty-five (45) day period, we will notify you in writing within forty-five (45) days of your initial request.

To exercise one or more of your consumer rights, please submit a verifiable consumer request:

California residents may authorize another person (your “agent”) to submit a request on your behalf. We will also require that you provide us with information sufficient for us to verify that you have authorized this person to act for you and to verify your identity as provided above.

Your Right to Non-Discrimination

We do not discriminate against consumers for exercising any of their rights with respect to their Personal Information. If you exercise any of your rights under this policy, we will not deny you our Services; charge you different prices or rates for our Services; or provide different levels or quality of Services to you.


We take the security of your Personal Information seriously. We take measures to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy. Unfortunately, however, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee its security and any transmission of your Personal Information to and from us is at your own risk.


We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide you with our Services, consistent with our record retention policy. We generally keep information submitted through our Website, for example, for seven years.

We may retain your Personal Information for a longer period in the event of a complaint, if we are required to do so by law, or if we reasonably believe there is a likelihood of litigation. When determining the appropriate data retention period, we consider the amount and nature of Personal Information, the purposes for which we collected it and whether we can achieve those through other means, and applicable legal, regulatory, tax, accounting, and other requirements.


This Website is not intended for children under the age of 16 and we do not knowingly collect Personal Information relating to children.


Our Website may contain links to other websites, including the websites of third parties. Those websites and content are not under our control and are subject to the applicable terms and policies, including privacy policies, of those third parties. We are not responsible for the content, security, or privacy practices employed by third-party websites. Once you leave our Website, we encourage you to review the privacy policy of any website linked from our Website before using it.

Our Website has links to Loopnet, which is part of the CoStar Group. When you click on any of those links, you will be taken to the Loopnet and CoStar Group websites, and you are subject to the privacy, terms and conditions, and other relevant policies of those third-party websites.


We do not intentionally collect information from residents of the EU. If we obtain actual knowledge that we have collected information about an EU resident, we will promptly delete that information.


This Privacy Policy is current as of the effective date set forth above. This Privacy Policy may change from time to time. Your continued interaction with our Website and use of our services after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.


We take your privacy concerns seriously. If you have any questions about us or this Privacy Policy please contact us at 866-291-0438, send an email privacypolicy@theabbeyco.com or send a letter to:

The Abbey Company
ATTN: Legal
12447 Lewis St., Suite 203
Garden Grove, CA 92840